Missing Agent commission is commonly caused by a balance below $10, missing Metwallet binding, or incomplete KYC.
Check first
- Is accumulated unpaid commission at least $10?
- Is the correct Metwallet account bound?
- Is KYC complete?
When to escalate
If the unpaid balance is at least $10, Metwallet is bound, KYC is complete, and no payout arrives after 48 hours, contact support.
