Troubleshoot common Agent problems, including missing invitees, lower-than-expected commission, decreasing Dashboard earnings, and Agent commission not received in Metwallet.
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- Invited Host or Agent Is Missing From My Invitee List
A missing invitee usually means the invitation registration flow was not completed correctly. - Why Is My Chamet Commission Lower Than Expected?
Lower-than-expected commission can be caused by recent 30-day performance, Sub-Agent ratio differences, or refund deductions. - Why Is My Agency Dashboard Earning Decreasing?
Dashboard earnings or commission can decrease because the commission ratio is based on recent 30-day performance rather than total lifetime earnings. - Agent Commission Not Received in Metwallet
If Agent commission has not arrived in Metwallet, check the payout threshold, wallet binding, and KYC status.
4 help topics in this section.